TLC Carriers: Billing Instructions
TLC believes it has a responsibility to pay its carriers on time for each load delivered.
Our average settlement time is 30 days after receipt of the following documents:
- Invoice
- Legible proof of delivery
- Complete Bill of Lading (all pages) signed by the consignee is considered a proof of delivery.
- No payment will be issued until all correct paperwork is received.
Adhering to the following policies will help insure timely freight bill settlement:
- All invoices submitted must accompany the appropriate original signed bill of lading.
- If original is unavailable, we will accept a copy, but it must be a legible proof of delivery.
- TLC requires the carrier to submit one invoice per one TLC load (or manifest)
- TLC requires the carrier to include the TLC load number on each invoice.
- All additional charges not included on the original load tender require prior approval and must be supported with a copy of the original receipt.
- Uneven pallet exchanges will be deducted at time of settlement.
All advances (Advances are subject to eligibility) will be deducted from carrier invoice at time of payment including, a $25.00 processing fee, and a service charge in the amount of 2.5% of the advance total.
All charges for each load must be itemized and billed at one time. Any accessorial charges billed after the original invoice has been received and processed for payment will become void. Invoices should include:
- Line haul rate.
- Applicable fuel surcharge.
- Applicable accessorial charges.
- Supporting documentation required according to account (POD, lumper receipts, etc).
--Exception for those billing via EDI
*All invoices must be received within 90 days after completion of the load. Invoices received after the 90 day period will become void. Invoices will be paid according to published rates. Invoices for line hauls different than published rate must be accompanied with a spot rate agreement. Inaccurate invoices via carrier error or not accompanied by spot rate agreement will be returned to carrier for correction.
Invoices - including POD's & accessorial receipts should be mailed to:
(not applicable to carriers submitting their invoice via EDI or utilizing our Web-Settlement process)
Total Logistics Control LLC
Carrier Payables Dept
8300 Logistics Dr.
Zeeland, MI 49464